Great news! You can now submit billing for a select set of DODD procedure codes through the RhinoBill application! Currently we are only covering the following waivers and procedure codes:


Waiver Procedure Codes Service Codes

IO

Homemaker/Personal Care (Routine)

APC, APV

Homemaker/Personal Care (On-Site/On-Call)

AOC, AOV

Home Delivered Meals

AMN

Nutrition Services

ANN

Transportation

ATN

Non-medical Transportation (Per Trip)

ATB

Non-medical Transportation (Per Mile)

ATW

Level One

Homemaker/Personal Care (Routine)

FPC, FPV, EPV

Homemaker/Personal Care (On-Site/On-Call)

FOC, FOV,EOV

Home Delivered Meals

FMN

Transportation

FTN

Non-medical Transportation (Per Trip)

FTB

Non-medical Transportation (Per Mile)

FTW

SELF

Non-medical Transportation (Per Trip)

STB

Non-medical Transportation (Per Mile)

STW

Emergency

Homemaker/Personal Care (Routine)

EPC

Homemaker/Personal Care (On-Site/On-Call)

EOC

Transportation

ETN



What should I do to get started?

  • Login to your account.  You will  have  access to the new DODD options

  • Set up DODD as a payer in the Payers tab remember to use your 7 digit contract number as your payer ID.

  • Change your patient’s coverage to DODD or add a new DODD patient

  • Make sure the county is correct in the patient record in RhinoBill for your DODD patients. This will ensure your rate gets sent and calculated correctly.

  • Submit your DODD claims

  • If you run into any issues please report them to us at support@rhinobill.com


Direct Deposit

  • If you’d like to receive your payment via direct deposit, you may need to resubmit your direct deposit form to DODD even if you have already submitted one for ODM payments.  The direct deposit form can be found on the help page when you are logged in to RhinoBill under “Forms you May Need”.  Please Note

    • Select Add under type of transaction

    • DODD under Choose the state agency.

    • You will not fill out the Provider and NPI number or assigning authority for DODD as those are specific to ODM claims.

    • Follow the instructions at the bottom of the page to submit it via Email, Fax, or Mail.

    • Make sure to include a copy of a voided check or bank letter with account information or it will not be processed.

  • As a reminder its the end of the fiscal year for shared services so the cutoff for new direct deposit requests was 6/10. Any new direct deposit requests submitted after that date will not be processed by the state until early July.


When can I expect to get paid?

  • DODD will take approximately one week to associate you with our RhinoBill  which can delay your first paycheck by at least one week.

  • We will send claims to DODD on Monday at 5pm, Tuesday at 5pm, & Wednesday at 11am

  • Payments are sent out via direct deposit or paper check on Thursdays, two weeks after the Wednesday claim submission deadline.


If for some reason you do not see the procedure code that you are needing to bill, please feel free to send us an email at support@rhinobill.com. We are still in the process of testing the remaining codes and plan to release them at a later date.  


If you have any other questions about setting up or billing for DODD please log into your account and click on the help tab. At the bottom under All About DODD will be step by step instructions to assist you.


As always we’re here to help!  If you have any questions, please feel free to reach out to us at support@rhinobill.com or call your customer service department directly at (866) 361-6876.


Sincerely,


The RhinoBill Team


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